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Customer Service
+1 (949)992-7013
Monday-Friday 11am-6pm
Free shipping on all orders
Estimated delivery time: 3-9 days Via UPS or USPS.
1-Install Demo:Recommended by Tesla community.The EVBASE CCS to Tesla Adapter lets you charge your Tesla at over 5,000 CCS fast chargers nationwide.
2-Applicable vehicles: Model 3, Model Y, Model S, Model X,Early models(Model 3 2018) need to be confirmed for compatibility.Usually After 2021 2022 is enable CCS.You can check the system setting at Control>Software>Additional Vehicle Information>CCS adapter support to see if your Tesla is compatible to CCS.
3-Usually Max 250KW: Usually charging speeds up to 250kW and can be used at third-party charging networks.this like EVgo or Electrify America stations.(Note:Charge rates may different from third-party stations).CCS to tesla adapter is Light, compact, and easy to use. IP54-rating weatherproof design.
4-Temperature Monitoring- Equipped with real-time internal temperature monitoring - At 179 °F the current will be reduced (depending on the Tesla system); at 188.6 °F the current will be cut off until ambient temperature is restored
Processing time
Normally, orders after payment will be ready for shipment within 48 working hours. When there is a holiday or weekend, there may be a slight delay.
How long does delivery take?
3-7 business days. This does not include delays caused by holidays, natural disasters, carriers, etc.
Change or cancel your order
If you would like to change or cancel your order, please be sure to contact us at info@evbase-energy.com prior to shipping.
Customs Duty
International orders may be subject to charges/fees at customs. EVBASE is not responsible for paying these charges. These are the responsibility of the customer. We cannot predict how much they might be – that is at the discretion of the customs office.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route
What do I need to do when I received a different product than what I ordered?
Please contact customer support at info@evbase-energy.com.
Please Note:
If there is any problem, please contact us:E-mail: info@evbase-energy.comPhone: +86 15622270878
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